Contact information

CONTACT INFORMATION

Morrowden is an online retail store serving customers in the United States, Canada, Australia, and the United Kingdom.

CUSTOMER SUPPORT

Email: support@morrowden.com
Website: https://morrowden.com

Support hours:
Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time, excluding public holidays.

We normally respond within 1–2 business days. Response times may be longer during weekends, public holidays, product launches, or periods of high demand.

ORDER SUPPORT

For questions about an order, include:
• Your full name;
• Your order number;
• The email address used at checkout; and
• A clear description of the issue, with photos or video when relevant.

RETURNS

Contact us before returning any item. We will provide return instructions and the approved return address after reviewing your request. Products sent without prior authorization or sent to the original shipping address may not be accepted.

BUSINESS AND LEGAL INQUIRIES

For product safety, intellectual property, privacy, accessibility, legal, or business inquiries, contact support@morrowden.com and clearly identify the subject of your request.

Please do not send sensitive payment information, passwords, or government identification by email. We will never ask you to provide your full card number by email.